Lessons:
- The lessons are scheduled, preferably, 3 days in advance. However, some lessons may be booked until 20h00 the previous day.
Contacts between students and school are made through WhatsApp or e-mail. - The lessons are scheduled between 8h00 and 18h00, and we always consider the atmospheric conditions and sea state. If the conditions are favorable, some alterations may occur (for instance we may book the lesson before it gets too crowded).
- After the purchase, the surf packs are valid for one year.
Cancellations:
- The surf lessons are not paid in advance, except for groups over 8 students. In this case, we ask for a 30% deposit, which is refundable for cancellations up to 3 days notice.
- For accommodation+surf packs, we ask for a 20% deposit upon reservation. This deposit is refundable for cancellations up to 30 days notice.
Payment:
- We accept cash, ATM (at the lodge) and PayPal.
Insurance:
- The Moby Dick Surf School has insurance in case of an accident during surf lessons.